|
Implementation Services
Healthcare organizations are purchasing major software packages at an increasing rate to improve patient safety and maintain a competitive advantage in the marketplace. With this increased focus on automation, and the increased price tag that goes along with it, healthcare organizations need a simplified and proven implementation process to ensure the best possible return on investment (ROI). Our methodologies and seasoned consultants enable our clients to bridge the gap between project expectations and actual realization of benefits.
Bluegate’s implementation methodology, BLUEPRINT for Implementation, focuses on a step-by-step approach using a robust “toolkit” to help manage each phase of the project, resulting in successful system activations based on the client’s criteria. Our Guiding Principals are:
- Understand an organizations key business objectives
- Ensure that the key objectives drive the project guidelines
- Communicate the project guidelines to the project team and enable the team to effect organizational change
- Provide implementation knowledge based on the system and modules being implemented
Our Team
Bluegate consultants have experience implementing financial and clinical systems in both ambulatory and inpatient environments for Epic, Meditech, Cerner, McKesson and IDX. Our consultants have an average of over 16 years of heathcare and system implementation experience.
Our implementation service offerings are:
- Pre-Implementation Planning
- Project Management
- Change Management
- Process Redesign
- Build/Configuration
- Testing
- Training
- Go Live/Rollout Support
- Help Desk Support
- Optimization
Our Approach
BLUEPRINT for Implementation is a step-by-step guide that simplifies the implementation process. Our differenitators include:
- A "toolkit" that provides a comprehensive set of tools for each phase of the project
- Facilitate decision making and communication prior to the project kickoff so that the entire organization knows what the key business objectives and boundaries are for the project
- Utilize our ability to integrate implementation expertise and knowledge of the vendor's application
- Focus on knowledge transfer from Day 1 to project closure to empower and prepare our clients to bring the responsibilites back "in house" when we complete the project
Our Commitment
We strive for success on every project with every client and we make your interests our top priority. We not only believe in using methodologies and tools for our clients' success, but to ensure our consultants are successful as well. All of our projects are strictly managed according to our internal project management methodology, including:
- Quality Management Program
- We use our Qualtiy Management Questionnaire to facilitate a review of each project with executive management at least once a month
- Sales to Operations Transition
- We use our Logistical Preparations Checklist to enable consultants to orient to the project quickly in order to be productive sooner
- Project Preparedness
- We provide each consultant with a project "toolkit" that contains over 40 tools and templates for use through various phases of implementation
|
